Welcome to Milinzi. By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website or purchasing a product.
Milinzi is an online retailer offering carefully selected home, wellness, pet, kitchen, and lifestyle products.
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
We may update these Terms & Conditions when necessary. Any changes will apply from the date they are published on this website.
We make reasonable efforts to present product descriptions, specifications, images, colours, and pricing as accurately as possible.
Please note:
Nothing in this section limits your rights if a product is materially different from its description.
Unless otherwise stated, prices displayed on the Milinzi website are shown in United States dollars (USD).
Your bank or payment provider may apply currency conversion fees or other charges. These charges are controlled by your financial institution and are not charged by Milinzi.
We may change product prices, promotions, and discounts at any time before an order is accepted.
If an obvious pricing or technical error occurs, we may contact you before processing the order. If we cannot complete the order at the correct price, we will cancel it and issue a full refund.
After placing an order, you will receive an order confirmation email. This confirms that we have received your order but does not necessarily mean that it has been accepted or dispatched.
Milinzi may cancel or limit an order where reasonably necessary, including when:
If we cancel an order after payment has been processed, the amount paid will be refunded to the original payment method.
Milinzi accepts secure payments through authorised payment providers, including WooPayments and PayPal.
Payment information is processed securely by the relevant payment provider. Milinzi does not store your complete payment card details.
You confirm that you are authorised to use the payment method provided when placing an order.
Milinzi offers free worldwide shipping on all orders. No minimum purchase is required.
Order processing and estimated delivery times are explained in our Shipping Policy. Delivery estimates are provided as guidance and are not guaranteed delivery dates.
Delivery may be affected by customs inspections, severe weather, public holidays, carrier disruptions, or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if an address needs to be corrected.
International orders may be subject to customs duties, taxes, or import charges imposed by the destination country. Unless otherwise stated, these charges are the responsibility of the customer.
Milinzi offers eligible change-of-mind returns within 30 days of delivery. Different conditions apply to faulty, damaged, incorrect, or misdescribed products.
Please review our separate Returns & Refund Policy for complete information about eligibility, return shipping, refunds, and how to request a return.
Products purchased from Milinzi may come with rights and remedies under applicable consumer protection laws.
These rights may include a repair, replacement, refund, or another appropriate remedy when a product is faulty, unsafe, significantly different from its description, or otherwise fails to meet an applicable consumer guarantee.
Any product warranty or voluntary return policy offered by Milinzi is provided in addition to these rights. Nothing in these Terms & Conditions excludes, restricts, or replaces any right that cannot legally be excluded.
Unless otherwise stated, content appearing on the Milinzi website—including logos, graphics, website design, written product descriptions, and original images—is owned by or licensed to Milinzi.
You may not copy, reproduce, republish, sell, or commercially distribute this content without prior written permission, except where permitted by law.
You must not use the Milinzi website:
To the maximum extent permitted by law, Milinzi is not liable for indirect or consequential loss arising from the use of our website or products where that loss was not reasonably foreseeable.
Nothing in these Terms & Conditions excludes or limits liability or consumer rights where doing so would be unlawful.
Personal information collected through the Milinzi website is handled in accordance with our Privacy Policy.
Payment details may also be processed under the privacy policies of WooPayments, PayPal, and other authorised payment providers used during checkout.
Our website may use or link to services operated by third parties, including payment providers, shipping carriers, analytics providers, and social media platforms.
Milinzi is not responsible for the content or privacy practices of third-party websites that we do not control.
These Terms & Conditions are governed by the applicable laws of Australia.
Customers may also have mandatory rights under the consumer protection laws that apply in their location. Nothing in these terms is intended to remove those rights.
If you have questions about these Terms & Conditions, please contact us.
Email:
support@milinzi.com
Website:
https://milinzi.com